Residential Bundle Terms & Conditions
Existing ETC customers with qualifying bundle services must call to activate YOUPICK Bundle to receive YOUPICK Bundle rate. Unlimited Long Distance
subscribers who do not bundle with Local Phone service are not eligible for calling features. Additional individual service stipulations may apply.
New Customer Service Installation = FREE
Free installation is currently available on Local Telephone, High Speed Internet, and Cable TV / Video. Free installation does not include cellular
activation ($35.00 per phone) or Professional DSL Internet installation ($75.00). New service installation also does not include installation for
security systems or wireless broadband.
Existing Customer Bundle Upgrade Activation = FREE
Applies to any customer currently subscribing to one or more bundle services who wishes to add one or more ETC service(s) to their current package in order to
become eligible for YOUPICK Bundle pricing, or to upgrade current YOUPICK Bundle eligibility. The following services will be activated at no additional charge: Local
Phone service, Unlimited Long Distance, TV/Video, Security Monitoring*. Cellular Activation Fee not included ($35.00). High Speed Internet Installation fees not
included (Professional Installation Fee = $75.00; Wireless Broadband Installation Fee = $199 with 12-month agreement or $350 with month-to-month agreement).
Existing Customer Bundle Conversion Activation = $20.00
Fee applies to any customer currently subscribing to at least three bundle services who DOES NOT wish to add one or more ETC services in order to upgrade current
YOUPICK Bundle eligibility. Fee includes activation charges for any combination of the following services: Local Phone service, Unlimited Long Distance, TV/Video,
Security Monitoring*. Cellular Activation Fee not included ($35.00). High Speed Internet Installation fees not included (Professional Installation Fee = $75.00; Wireless
Broadband Installation Fee = $199 with 12-month agreement or $350 with month-to-month agreement).
Change of Location = FREE
Change of location on 1 or more services is free. If service must be relocated several times within a 1 year period, account processing charges may be assessed.
Drop Bundle Eligibility = $20.00
One-time fee applies when customer drops one or more services and becomes ineligible for a YOUPICK Bundle, but does
not completely drop service with ETC (keeps 1 or 2 services). This fee includes all customer account processing charges.
Change / Downgrade Bundle = $10.00
One-time fee applies when customer drops one or more services, or changes one or more services but remains eligible
for a YOUPICK Bundle (keeps 3 or more bundle services). This fee includes all customer account processing charges.
Calling Features
Customers bundling local telephone service may choose up to 5 standard calling features. See "Calling Features" page under "Local Phone" tab on website for details
on available features. Contact your local ETC office for more details about calling feature terms, conditions, and availability.
| Service Reconnect Fees |
| Local Phone Service | $20.00 |
| Unlimited Long Distance | $20.00 |
| TV / Video Service | $20.00 |
| Cellular Service | $20.00 |
| High Speed Internet Service | $20.00 |
| Security Monitoring Service | $20.00 |
*Security Monitoring Activation does not include charges for hardwired or wireless system equipment.
See CONTACT US for additional information about service installation and repairs.
