ETC strives to maintain each customer's service to proper working order. In the event that you experience trouble with any service, please call your local ETC office to report your problem. While repair personnel make every effort to handle trouble in a timely fashion during normal business office hours and do check reported trouble messages every morning, including weekends and holidays (with the exception of the 6 holidays for which ETC offices are closed).

Cable Location Service – Call Before You Dig
In an effort to protect our underground facilities, ETC is member of the Indiana Underground Plant Protection Service program, also known as Holey Moley. Before you do any digging or excavating, please call 800-382-5544 at least 48 hours in advance. It is against the law to dig without contacting the proper companies to locate their facilities.

Any individual, company, or firm that does not request a cable location and damages any underground facility is liable for repair cost. The service is free and so is the call, but most of all it’s simply the law!