ETC Customer Information

Each month you will receive an email notification from ETC stating that your bill is available to be viewed, printed or paid online. First time users will be emailed an online bill pay password. To view, print or pay your bill online, log on to etczone.com and click on the "Pay My Bill Online" or "My Account" quick link located on the ETC home page.

• I agree to paperless billing in which case, ETC will cease the mailing of my paper bill by US Postal Service. Instead, ETC will email me notification of when my bill is available to view, print or pay online.
• I will continue to pay my paper bill until I receive an email notification that my bill is available to view, print or pay online. Depending on the time of the billing cycle, it may be up to 30 days before the paperless format goes into effect.
• I agree to notify ETC promptly with any changes to my email address.
• I understand that either I or ETC can cancel the paperless billing enrollment at any time in which case I will revert back to receiving a paper bill by US Postal Service. Depending on the time of the billing cycle, it may be up to 30 days before the paper format goes back into effect. Therefore, I will need to utilize the paperless billing option during this transitional period.
• I understand that whether I am receiving a paper bill by US Postal Service or a paperless bill online, full payment is due each month by the 17th.
• I understand that in electing ETC paperless billing, I may pay my bill by utilizing one of the following options:
  - Direct Debit (Automatic Checking or Savings Withdrawal) Recommended
  - Online Bill Pay (Credit Card Payment) Recommended
  - Drop Off Payment to Any Office Location (Check, Cash, Credit Card)
  - Mail Payment to ETC, PO Box 145, Sunman, IN 47041 (Check, Cash, Credit Card)